We have a 30-day money-back guarantee, which means you have 30 days after receiving your item to request a refund regardless of if you've used the product or not. We're not happy unless you are!
To be eligible for a full refund, your item must be unused, in its original packaging, and in the same condition that you received it. For opened and used items, we can only offer a you partial refund of 50% of the amount paid.
To request a refund, you can contact us at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.